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2011年1月13日星期四

Mastering Meetings

Listen & say it right!!

 Language of Meeting
The language of meetings can be divided into four categories.
Agreement / Disagreement

Agreement / Disagreement
I agree with you.
I agree with David.
I'm in favor of it. It's a great idea.
I support your idea.
You are right.
I like your idea.
That's a good idea, plan, suggestion, analysis...
DisagreementI think we may have a disagreement.
I cannot agree with you.
I don't agree with you. I don't see it in that way.
Personally, I'm against it. I don't think it's cost-effective.
That's an interesting point, idea, opinion, but I don't agree.
I don't think that will work. I'm against that because...
I disagree with you.
I see a number of problems with this.
By all means, let's try it.
Making Suggestions
I would like to suggest that we look again at our budget for the year.
I think we should...
I have an idea. Why don't we...
Expressing Certainty or Doubt
I am sure (certain) that... (it will work, this plan will work, they will comply with the rules).
I am sure it will work.
I am confident (that) (they will make the deal with us)
I am confident the benefits will outweigh the costs.

I am not certain (sure) (that it will work, she will buy out her partner)
It is unlikely to work.
I have doubts (that it will work, we can make the deal).

Do we have the money to do a good job?
Asking for Help
I'm sorry. I did not follow you.
I didn't catch that.  What did you say?

Excuse me, would you mind repeating that, please?
I wonder if you would mind repeating that for me.
Would you mind spelling that name for me?

STOP
OKay. Let's stop here. We have a disagreement at this point. Let's continue our discussion this weekend.

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